Mimosk

You focus on the best
We handle the rest

One-stop integrated services for large industrial enterprises — administration, IT, logistics and manufacturing support.

01ADM02FAC03ITC04LOG05MFG
Illustrated industrial campus with coordinated operations, safety, logistics and technical teams
Integrated operations · conceptual scene

01 / Company Profile

Operational continuity, built in Europe.

2011Founded in Lisbon
15Years in operation
140+People
30+Clients
03Operational hubs
EUBased team

Portugal and Spain, with growing reach into Central Europe.

ISO 9001 certified

02 / The Consolidation Case

Replace supplier fragmentation with one accountable model.

Fragmented supply
Integrated model
  1. Dozens of small single-category suppliers
  2. Many contracts
  3. Many invoices
  4. Inconsistent SLAs
  5. No unified accountability
  6. High coordination and procurement cost
  1. Single point of contact
  2. One annual framework
  3. One consolidated invoice
  4. Graded SLA framework with service credits
  5. Cross-category TCO optimisation

03 / Service Index

Five interlinked pillars. One operating framework.

Scan by function, then read across to the governing standards. Every listed category remains visible.

01 / 05

ADMAdministrative Services

Workplace supply, administration and daily support

  1. 01Stationery
  2. 02Print & MPS
  3. 03A4/A3 and special paper
  4. 04Envelopes, cards and labels
  5. 05Toners with old-part recovery
  6. 06Furniture and equipment
  7. 07Copa and vending
  8. 08Cleaning
  9. 09GDPR archive and destruction
  10. 10Plants, events, gifts and courier

02 / 05

FACIndustrial Services

Safe, compliant facilities and workforce support

  1. 01Workwear
  2. 02Cleanroom and ESD
  3. 03PPE
  4. 04Plant consumables
  5. 05Warehouse support
  6. 06Facility and AVAC
  7. 07LED
  8. 08Commercial and industrial split, VRF and heat pumps
  9. 09Electrical and fire inspection
  10. 10Access and CCTV
  11. 11Lifts
  12. 12Canteen, meals, staff shuttle and laundry
Illustrated cleanroom, facility maintenance and industrial IT teams working in adjacent operational zones
FAC → ITC · Conceptual operations illustration

03 / 05

ITCIT & Cloud Services

Enterprise infrastructure, cloud and on-site support

  1. 01Endpoint hardware
  2. 02Network and datacenter
  3. 03Routers, firewalls and WiFi 6/6E
  4. 04Servers, NAS/SAN, UPS and cabling
  5. 05AWS/Azure/GCP EU cloud
  6. 06M365 and Google Workspace
  7. 07EDR and backup
  8. 08Software licences
  9. 09IT consumables
  10. 10IMAC
  11. 11Resident engineers
  12. 1224/7 DC support
  13. 13WEEE

04 / 05

LOGLogistics Services

Transport, customs, warehousing and packaging

  1. 01Domestic FTL/LTL PT-ES-EU transport
  2. 02Same-day urban transport
  3. 03Cold chain and ADR
  4. 04International sea FCL/LCL and air
  5. 05China-EU rail and express
  6. 06Customs and compliance
  7. 07Warehousing
  8. 08VMI/JIT
  9. 09Industrial packaging
  10. 10e-POD and GPS tracking
Illustrated warehouse, industrial packaging, equipment maintenance and quality inspection workflow
LOG → MFG · Conceptual operations illustration

05 / 05

MFGManufacturing Support

MRO, quality, sustainability and business support

  1. 01MRO
  2. 02Tooling and moulds
  3. 03Quality and laboratory
  4. 04IPQ-traceable calibration
  5. 05Third-party tests
  6. 06ISO consulting
  7. 07Environment and ESG
  8. 08Waste and EIA
  9. 09Energy audit, solar and storage
  10. 10Marking and labelling
  11. 11Training and HR
  12. 12Lean/6S/TPM
  13. 13Equipment and energy
  14. 14Preventive maintenance
  15. 15Spare VMI
  16. 16Leasing and EPC
  17. 17Travel, hospitality, registration, tax, legal and IP support

04 / Operating Model

One manager, one portal, regular reviews.

  1. 01Dedicated Key Account Manager

    Single accountable lead for the service framework.

  2. 02Resident Support

    Operational support positioned close to client needs.

  3. 03Client Portal

    Live order tracking · stock visibility · SLA dashboard · e-POD · e-invoice

  4. 04Monthly Operations Review

    Routine review of execution and service performance.

  5. 05Quarterly QBR

    Cross-functional business review and improvement cadence.

  6. 06Annual Strategic SBR

    Framework-level review for the next operating cycle.

Data security

All client data in the EUGDPR compliance · NDA and DPA

05 / Sector Experience

Industrial context, kept deliberately anonymous.

01Automotive

Tier-1 automotive supplier in Iberia

6-year partnership across ADM, FAC and LOG

02Electronics

Contract electronics manufacturer in the Porto cluster

Cleanroom and ESD-compliant FAC support

03Chemicals

Specialty chemicals producer in the Sines industrial park

Five-pillar coverage since 2019

04Packaging

Consumer packaging group with multiple sites in Portugal and Spain

ITC and LOG under one framework

30+Enterprise clients

8 yearsAverage tenure

Partner companies

06 / Principles

Four principles behind every engagement.

  1. 01Integration

    Cross-category aggregation supports scale and total-cost optimisation.

  2. 02Compliance

    Service delivery aligns with applicable EU directives and EN standards.

  3. 03Localisation

    A Portuguese base brings local context with cross-border reach.

  4. 04Transparency

    Orders, stock and SLA performance stay visible and regularly reviewed.